Frequently Asked Questions

Please read our FAQs before sending us a message.

Do you deliver worldwide?
We sure dooooo! We accept orders from almost every country around the globe, and work with the best shipping partners to insure that your goods arrive quickly and safely to your doorstep. Please bare in mind that if you are ordering from outside of the USA shipping will 100% take a little longer.
Oops I ordered the wrong size. Can I exchange this?
We'd be happy to exchange your order for another size within 30 days of purchasing. However please make sure all tags are still on and the product has not been worn or washed and is fit for someone else to buy the product.
Can I model for you?
If you feel you are cuddly enough... Send us your picture along with a link to your Instagram. We're always looking for new cuddle buddies.
Will it ever be restocked?
This is bloody annoying init? As all of our stock is usually limited editions we don't like to restock old products...However the best way to keep up to date with new stock is through our newsletter or our Cuddle Club group on Facebook.
What size am I?
This is a tough one, our sizes are based on US sizing charts, however in some cases it will be a one size fits all which we will state the size in the description of the item.

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